Refund policy
Sale Items & Acceptance of Terms
Sale items are non-refundable for change of mind. This does not affect your rights under Australian Consumer Law, including any entitlement to a repair, replacement or refund where applicable.
By clicking “Purchase” or completing checkout, you acknowledge that you have read and agree to this Returns Policy and the sale conditions above.
Returns, Exchanges & Cancellations
Due to the limited nature of our products, OBJECT 22 does not accept returns, exchanges or cancellations for change of mind. Exact measurements of each garment will be provided for each drop. This policy does not exclude or limit your rights under Australian Consumer Law.
Consumers are not entitled to a repair, replacement or refund under consumer guarantees simply because they:
- Received what they ordered, but changed their mind
- Found a cheaper option elsewhere
- Decided they didn’t like the product
- No longer needed the item
Incorrect or Faulty Items
If you receive an incorrect, damaged or faulty item, please contact us at info@object-22.com with your order number and details of the issue, including photographs where possible. We will assess the issue and provide an appropriate remedy in accordance with Australian Consumer Law.
To help us resolve the issue promptly, please:
- Contact us as soon as possible, preferably within 7 business days of delivery
- Keep the item in its received condition and avoid further wear or alterations
- Retain the original tags and packaging where available
These requests do not limit your consumer guarantee rights. A claim is not automatically excluded because it is made after 7 business days, the item has been worn, or the original tags or packaging are unavailable.